QCGN to Air Canada: Apology Alone Cannot Undo Damage to English-speaking Quebec

No apology can undo the lasting damage that the CEO of Air Canada has inflicted on Quebec’s English-speaking community and the core national value of linguistic duality.

“Air Canada employs many Francophones and is obliged to communicate with the public in both official languages,” says Marlene Jennings, President of the Quebec Community Groups Network. “However, the attitude this week displayed by CEO Micheal Rousseau toward the French language was breathtakingly insensitive and arrogant.”